This Cookie Policy explains what cookies are, how SERHS Beach Hotel uses them and what the user’s options are regarding them when accessing our website.

What are cookies?

Cookies are small text files stored on your device (computer, tablet or mobile phone) when you visit a website. They help ensure the proper functioning of the platform, improve the user experience and provide information for analysis and marketing actions.

How do we use cookies?

We use cookies to:

Ensure the correct and secure functioning of the website;

Improve navigation and the user experience;

Analyze website performance and usage;

Remember user preferences and settings;

Offer more relevant content, communications and advertisements.

Types of cookies used

SERHS Beach Hotel uses the following types of cookies:

Necessary cookies: Essential for the operation of the website and to allow proper navigation. They cannot be disabled.

Performance and analytics cookies: Collect information about how visitors use the website, such as pages accessed and browsing time, helping with the continuous improvement of the experience. We use, for example, Google Analytics.

Functionality cookies: Allow the website to remember choices made by the user, such as language or region.

Marketing cookies: Used to present more relevant advertisements to the user and measure the effectiveness of advertising campaigns, including the use of tools such as Meta Ads.

Third-party cookies

The website may use third-party cookies, such as Google Analytics and Meta Ads, which collect information according to their own privacy policies. These cookies are used exclusively for statistical, performance and marketing purposes.

Cookie management

The user can, at any time, configure their browser to block or alert about the use of cookies. However, disabling some cookies may impact the proper functioning of the website and limit certain functionalities.

Changes to this Cookie Policy

This Cookie Policy may be updated periodically to reflect improvements or changes in the adopted practices. We recommend regularly reviewing this content.

Contact

In case of questions about this Cookie Policy or about the use of data, please contact us by email:
coordenacao.mkt@grupserhs.com